Frequently Asked Questions
Everything you need to know about your PowerBuild experience.
What are your standard shipping times?
We offer standard shipping within 3-5 business days and expedited options for 1-2 day delivery. All orders placed before 2 PM EST are processed the same day.
How can I track my order?
Once your order ships, you will receive an email containing a tracking number and a link to the carrier's website to monitor your package's progress.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it in its original packaging for a full refund or exchange.
Are your products covered by a warranty?
Yes, all PowerBuild products come with a minimum 12-month manufacturer's warranty covering any defects in materials or workmanship.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
Do you offer bulk or wholesale pricing?
Yes, for large-scale projects or commercial orders, please contact our sales team via the 'Wholesale' link at the bottom of our page for custom quotes.